Messing with Amazon.com

The e-mail I got from Amazon just reminded me; Apple seems to have taken my suggestion that they include same-sex imagery in the "wedding" and "love and romance" sections on iCards. I didn't ever receive a response, and I'm guessing I was probably one of many, given how highly queer Apple's employees and users tend to be. Anyway, it is nice to see.

Amazon.com doesn't seem to have taken the similar suggestion I made. Their wedding section, which contains tons of information about event planning and etiquette and so forth, uses gender nonspecific language throughout, but is covered in stock images of White, middle-class, opposite-sex couples. Well, there are a few people of color plopped into these scenes, but imagery of any traditions other than White American is noticably absent. I e-mailed them and mentioned that I appreciate the gender-neutral language and pointed out how popular the site is among same-sex couples, and suggested they might want to include some imagery depicting same-sex pairs. I did not receive a response to the e-mail I sent months ago, and while they continue to update the wedding section, they are still using the same sort of stock photography.

I did, however, receive a response from Amazon when I sent them this e-mail:

COMMENTS: It would be great if the "sold, ship now" e-mails for items with expedited shipping could have "expedited" stand out better. For instance:
Please ship item immediately via EXPEDITED shipping speed.
Please ship item immediately via ***EXPEDITED*** shipping speed.
Please ship item immediately via OMGOMGEXPEDITED!!!1!!111!!11ONE11! shipping speed.

I got an actual personal response, saying that my obnoxious, half-joking suggestion was valuable and would be used in future updates to the system.


7 comments:

Jodie said...

It would make my day to see OMGOMG!!!111!!!OMG stuff coming from Amazon.

eeka said...

Yes! And they could have an etiquette section for OMGOMGOMG TEH GAYS.

Jodie said...

Dude, I just looked through all of Apple's iCards, and I couldn't find any with same sex-couples anywhere. Am I missing somehting?

eeka said...

D'oh, there aren't very many right now. The ones that were sent to me about a month ago are gone. There are currently a few though:

http://www.mac.com/WebObjects/iCards.woa/wa/editCard?card=wed_men05&lang=en&category=cel%2Fwed

eeka said...

Er, better link:

click

Jodie said...

Word. The "wedding" section doesn't show up with you Browse All Cards. FWIW, there's not too many cards in general featuring humans at all on the site- most are cats and dogs. Though there is the freaky one that's a very close cartoon version of me and punt...

eeka said...

Exactly. They've gotten rid of most of the people over the past several months and are doing a lot more still lifes and cartoons and animals and stuff. W0rd.