Speakeasy has dispatched the Verizon people to my house three times now. Each time, Speakeasy has checked on the service ticket "gate unlocked." The Verizon people allegedly came on Friday, Monday and Tuesday. Each time, they reported to Speakeasy that they'd closed the service ticket due to "no access to property." Friday was "can't access gate," Monday was "can't access gate and dog running loose," Tuesday was "can't access gate."
The gate isn't locked. It doesn't even have a latch on it. You just pull it, and it opens. The downstairs neighbors have a dog, but it's only in the yard if they're with it.
How hard is it to open a gate? Or "ma'am, do you mind holding onto your dog while I work on the phone box here?"